A client letter addressed to Paul Lesner dated 29/06/09
I’d like to thank you for all your help and guidance over the last few months. I have absolutely no hesitation in referring you on to any friends or colleagues as a truly professional, efficient and effective financial firm with particular thanks to you. Having found you through the internet, I cannot commend you and the company enough.
You have been so helpful and supportive from the start to finish of the process and we also have been very impressed with the speed in which everything was concluded.
I was also particularly impressed and appreciative of the communication you maintained. You always kept me informed on how things were going, or what was expected pretty well week by week, if not daily. Today that is often something that is lacking, so this was appreciated.
Overall the service you delivered was superb and I will certainly be referring to you should I have any need of any financial services in the future (and my mum is likely to contact you shortly to discuss using your services again to provide IFA advice for the funds she recently received). Thank you again for all your help and advice, it made the equity release application for my mum so successful and was achieved in short timescales in a smooth and stress free manner.
A client letter addressed to Paul Lesner dated 23/06/09
I want to take this opportunity to thank you and your colleagues for the first class advice and the efficiency of your service in dealing with the successful completion of our lifetime mortgage requirement.
Everything from start to finish was handled professionally and has worked out to our complete satisfaction